Southern Water will continue to provide services – including emergency repairs – during lockdown. They have developed safe ways of working during the pandemic and they ask their customers to keep their distance from their frontline colleagues for the safety of both workers and customers, especially if they need to visit your home. In an emergency you can call them on 0330 303 0368.
If you are struggling with your bills, help is available. Also if you, or someone you know, is vulnerable then being included on their Priority Services Register will ensure help will be provided when it’s needed. To join the Register contact them through their website, https://www.southernwater.co.uk/account/extra-help-and-support or call 0330 303 0277.